Privacy Policy
Effective Date: October 2025
At ViewXO, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our website or services, you agree to the practices described here.
Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you use our website or services. This includes:
- Name, email address, and phone number (when you fill out a form or sign up for a subscription)
- Selected streaming plan and payment method preference
- Payment information (processed securely — we do not store card numbers)
- Messages and communications you send us
- Browser type, IP address, and pages visited on our website
- Cookies and usage data for analytics purposes
How We Use Your Information
We use the information we collect to:
- Set up and deliver your ViewXO streaming subscription
- Send you order confirmations, account credentials, and service updates
- Respond to your questions and support requests
- Process payments and manage your subscription
- Improve our website, streaming service, and customer experience
- Send occasional service-related communications (you can opt out at any time)
- Comply with legal obligations
How We Share Your Information
We only share your information in the following limited circumstances:
- Service providers: Trusted platforms and tools used to operate ViewXO, including payment processors and communication platforms that help us deliver your subscription
- Legal requirements: If required by law, court order, or to protect our rights
- Business transfers: In the event of a merger or acquisition, your data may transfer to the new entity
All third-party providers we use are contractually required to protect your data and use it only to perform services on our behalf.
Cookies & Tracking
Our website uses cookies — small text files stored on your device — to improve your browsing experience and analyze how our site is used. Cookies may be persistent (remaining until their expiration date) or session-based (expiring when you close your browser).
We use cookies for the following purposes:
- To recognize your browser when you return to our website
- To analyze how our site is used so we can improve it
- To ensure the website functions correctly during your visit
We may use third-party analytics tools (such as Google Analytics) to understand traffic patterns. These tools collect anonymized data and do not personally identify you.
How to Block or Delete Cookies
You can control cookies at any time through your browser settings. Below are instructions for common browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Please note that blocking all cookies may affect the functionality of some websites, including ours.
Third-Party Links
Our website may occasionally contain links to third-party websites for your convenience or reference. ViewXO is not responsible for the privacy practices, content, or security of those sites. We recommend you review the privacy policy of any third-party site before providing personal information to it.
Visiting a linked third-party site is entirely at your own discretion. ViewXO does not endorse or control any third-party website we may link to.
Data Security
We take your security seriously. We use industry-standard encryption and security practices to protect your personal information from unauthorized access, loss, or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
Your Rights & Choices
You have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct or update your information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
- Withdraw consent for data processing where applicable
To opt out of marketing emails: Click the "unsubscribe" link in any email we send you. We will process your request promptly, though you may receive one or two more messages while the opt-out is being applied.
To opt out of SMS messages (if you have opted in): Reply STOP to any text message from us. You may receive a one-time confirmation reply.
To exercise any other rights, contact us at support@viewxo.com or visit viewxo.com.
Children's Privacy
Our services are intended for adults only. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with their information, please contact us immediately and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our services after any changes means you accept the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us: